For yout visit to the Organic Spa, we politely request the following:
- Please arrive earlier than your appointment time - at least 30 minutes to allow us to familiarise you with the spa facilities. You also have time to change and relax and late arrival may mean that we are unable to carry out the full treatment.
- Mobile phones are switched off when entering the spa for your relaxation and that of other guests.
- Please cancel your appointments if you are unable to keep your booking. If you do not cancel at least 24 hours before, we reserve the right to charge the cost of treatments booked.
To reserve a treatment, we will ask for your credit card number - our booking system needs this in order to register the booking. - Please secure your valuables - we cannot take responsibility for them.
- Ensure that we are aware of any medical conditions before your treatment commences.
- Swimwear is obligatory when using hot tub and steam box.
- A gown and slippers are supplied for your use whilst in the spa.
- Gift vouchers are available. They can be redeemed for any treatment or activity throughout the estate.
If there is anything we can do to ensure your spa experience is enhanced, please tell us.