Castle Leslie Estate has become the first hotel in Monaghan to complete Failte Ireland’s Accredited Service Excellence Programme.
The Service Excellent Award is a wonderful tourism initiative in which the customer is always seen as king.
The Programme is aimed at helping tourism attractions and businesses to put the customer first and foremost in everything they do and to reach the highest standards in customer care. The upshot of which can result in major benefits such as business growth, additional repeat business, increased visitor spend and positive recommendations.
Commenting on the award, Castle Leslie Estate CEO Brian Baldwin said, “Guest-focused service has always been Read more
Huge congratulations to our Deputy General Manager, Kevin Kenny on taking home the Irish Hospitality Institute Hotel Deputy Manager of the Year Award 2018 at this years awards which took place on Thursday 22nd November at The Clayton Hotel, Burlington Road, Dublin. We’re so thrilled and immensely proud of him! Well done also to Philip Brazil who was a finalist in the Executive Head Chef category. A terrific achievement for both! Kevin is pictured with award sponsor Joe Higgins of the IHI and IHI President Mathias Muller.
CASTLE LESLIE ESTATE once again was a winner at the 2018 Gold Medal Awards held in association with Hotel & Catering Review magazine. The stunning Monaghan estate triumphed at the 30th Annual Gold Medal Awards, winning the hotly-contested Gold Medal People’s Choice Award for Ireland’s Favourite Place to Stay.
Run by leading hospitality industry magazine, Hotel & Catering Review, and judged by an independent jury of experienced hospitality practitioners, the Gold Medal Awards are widely regarded as the most prestigious and coveted awards in the business. A total of 31 category awards were presented at this year’s gala ceremony in the Lyrath Read more